PRELIMINARY INFORMATION FORM

This Preliminary Information Form has been prepared in accordance with the Law No. 6502 on the Protection of Consumers dated 07.11.2013 (“Law No. 6502”) and the Regulation on Distance Contracts published in the Official Gazette dated 27.11.2014 and numbered 29188 (“Regulation”), regarding the Distance Sales Agreement (“Agreement”) to be concluded between the BUYER and the SELLER for sales conducted over the internet, under the following terms.

 

ARTICLE 1 – PARTIES

1.1 SELLER

Title:
ETHERA MÜCEVHER SANAYİ VE TİCARET LİMİTED ŞİRKETİ

MERSIS No: 0381113341300001

Address: Kavacık Mah. Ertürk Sk. No:1 Inner Door No:3 BEYKOZ/ISTANBUL

Tax No: BEYKOZ Tax Office / 3811133413

Phone: +90 543 849 82 99

E-mail: contact@etherajewelry.com

1.2 BUYER

Full Name:

Address:

Phone:

E-mail:

ARTICLE 2 – SUBJECT PRODUCT OF THE AGREEMENT

The type, kind, quantity, brand/model, color, size, number, total sales price including taxes, payment, invoice, and delivery information of the product purchased by the BUYER from the SELLER via the website etherajewelry.com (“Website”) are as stated below.

PRODUCT  UNIT  PRICE  QUANTITY  TOTAL

Order processing, shipping, and delivery fees

TOTAL ORDER AMOUNT (Including VAT)

Payment Method:

Delivery Address:

Recipient:

Invoice Address:

Shipping Fee:

 

DELIVERY INFORMATION

Name – Surname/Title

Address:

Phone:

E-mail:

 

INVOICE INFORMATION

Name – Surname/Title

Address:

Phone:

E-mail:

ARTICLE 3 – PAYMENT METHOD

3.1. The BUYER selects the payment method for the product on the payment page of the Website.

3.2. The BUYER acknowledges and declares that, before confirming the order, they have been clearly and comprehensibly informed by the SELLER within the scope of the Agreement and this Preliminary Information Form that the order entails a payment obligation.

3.3. In order to make payment by credit card, the BUYER must fill in the credit card information completely and accurately in the relevant section. Payment can be made in a single installment or in multiple installments depending on campaigns. In installment transactions, the relevant provisions of the agreement signed between the BUYER and the Bank shall apply. The Bank may organize campaigns and apply a higher number of installments than selected by the BUYER and may offer services such as installment postponement. Such campaigns are at the Bank’s discretion. The BUYER accepts, declares, and undertakes that since deferred sales are made only with credit cards belonging to banks, they will separately confirm the relevant interest rates and default interest from their bank, and that provisions regarding interest and default interest shall be applied within the scope of the credit card agreement between the Bank and the BUYER in accordance with the applicable legislation. Installment/payment facilities provided by banks and financial institutions are considered a loan or installment facility provided directly by such institutions; therefore, product sales where the SELLER has received full payment shall not be considered installment sales between the parties but cash sales. The SELLER’s legal rights in cases deemed installment sales by law (including the right to terminate the agreement and/or demand full payment of the remaining debt with default interest in case of non-payment of any installment) are reserved. Default interest is subject to the agreement between the Bank and the BUYER.

3.4. Except for products specially prepared in line with the BUYER’s requests, the product(s) subject to the Agreement shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified in the preliminary information depending on the distance of the BUYER’s place of residence, provided that it does not exceed the legal period of 30 (thirty) days from the date the order reaches the SELLER. However, products specially prepared upon the BUYER’s request shall be delivered within 3 (three) weeks.

3.5. In cases where the product is out of stock, there are transportation restrictions for a particular product, or payment approval cannot be obtained, the SELLER has the right not to deliver the product, provided that the BUYER is informed and the total amount paid is refunded within 10 (ten) days.

3.6. If the delivery of the product becomes impossible, the SELLER is obliged to notify the BUYER within 3 (three) days from the date it becomes aware of the situation and to refund all collected payments, including delivery costs if any, within 14 (fourteen) days from the notification date.

ARTICLE 4 – RIGHT OF WITHDRAWAL

4.1. Since the products sold by the SELLER are jewelry, the right of withdrawal cannot be exercised due to hygiene reasons and/or because they are goods prepared in line with the BUYER’s requests or personal needs.

4.2. By approving this Preliminary Information Form, the BUYER accepts in advance that they have been informed about the right of withdrawal.

ARTICLE 5 – COMPETENT COURT

5.1. In case the BUYER has any complaints regarding the order and/or the product subject to the order, they may submit their complaints to the SELLER via the contact information stated above. Submitted complaints will be recorded, evaluated by the authorized units, and attempted to be resolved as soon as possible. Additionally, the BUYER may submit their complaints and objections to the consumer arbitration committee or consumer court at the place where they purchased the goods/services or where they reside, within the monetary limits determined annually by the Ministry of Trade of the Republic of Turkey.

5.2. The BUYER accepts and declares that they have read all explanations and conditions written in the Agreement and this Preliminary Information Form, which is an integral part of the Agreement, and on the Website; that they have been informed in advance about the basic characteristics, qualities, service fee, payment method, SELLER, and all other preliminary information regarding the product, as well as the right of withdrawal, personal data, and electronic communication; that they have viewed and approved all of them electronically.